Shipping policy
SHIPPING POLICY
At Sundarpuri Sports, we are committed to providing fast, reliable, and secure delivery across the United States. Our goal is to ensure your order reaches you efficiently and in perfect condition.
Order Processing Time
All orders are processed within:
- 1–3 business days
- Orders are processed Monday through Friday
- Weekends and public holidays are excluded
Once your order is processed, it will be prepared for shipment and handed over to our delivery partners.
Shipping Time (U.S. Delivery)
Estimated delivery times:
- Standard U.S. Shipping: 3–7 business days
Please note that delivery times are estimates and may vary depending on your location and external factors.
Shipping Costs
- Free shipping may be offered during promotional campaigns
- Standard shipping rates are calculated at checkout based on your order and location
Order Tracking
- Tracking information is provided once your order has been shipped
- You will receive a confirmation with tracking details to monitor your delivery in real time
Shipping Delays
While we strive to deliver on time, delays may occur due to factors beyond our control, including:
- Courier or carrier delays
- Weather conditions
- Public holidays
- High order volumes or unforeseen circumstances
Sundarpuri Sports is not responsible for delays caused by these external factors.
Delivery Responsibility
- Once an order has been shipped, responsibility is transferred to the shipping carrier
- Customers are responsible for providing accurate shipping information
Incorrect Address Disclaimer
- If an incorrect address is provided, we are not responsible for failed deliveries
- Additional shipping charges may apply for reshipment
Lost or Stolen Packages
- If your package is marked as delivered but not received, please contact the carrier directly
- We will assist where possible, but we are not liable for lost or stolen packages after delivery confirmation
Contact Information
For any shipping-related inquiries, you can contact Sundarpuri Sports through:
Important Notes
- Delivery times are estimates, not guarantees
- Orders may arrive in separate shipments depending on availability
- This policy is designed to align with U.S. eCommerce shipping standards