Refund policy
REFUND POLICY
At Sundarpuri Sports, we are committed to delivering high-quality sportswear, activewear, and accessories designed for performance and comfort. If you are not completely satisfied with your purchase, we offer a clear, fair, and hassle-free return process in accordance with applicable U.S. consumer standards.
14-Day Return Window
We accept returns within 14 days from the date your order is delivered.
Return Eligibility Requirements
To qualify for a return, items must meet the following conditions:
- Items must be unused, unworn, and in original condition
- All original tags and packaging must be intact
- A valid proof of purchase (order confirmation or receipt) is required
Free Return Shipping (U.S. Orders)
We proudly offer:
- Free return shipping within the United States
- No restocking fees on eligible returns
Refund Process
Once your return is received and inspected:
- Approved refunds will be issued to your original payment method
- Please allow 5–7 business days for processing after approval
- You will receive a confirmation once your refund has been completed
Non-Returnable Items
The following items are not eligible for return:
- Final sale items (clearly marked at purchase)
- Products that are used, worn, damaged, or not in original condition
Exchanges
We only offer exchanges under the following condition:
- Item is defective or damaged upon delivery
If your item meets this condition, please contact us for assistance.
How to Start a Return
To initiate a return, please contact our support team with your order details. Our team will guide you through the return process step-by-step to ensure a smooth experience.
Contact Information
For any questions regarding returns or refunds, you can reach out to Sundarpuri Sports via:
Important Notes
- Returns that do not meet our policy conditions may be declined
- We reserve the right to refuse returns that do not comply with this policy
- This policy is designed to comply with applicable U.S. consumer protection standards